In the 1850s, upon receiving the first telegraph messages, the flummoxed British Prime Minister and Foreign Secretary, Lord Palmerston, famously exclaimed, "My God, this is the end of diplomacy!" His reaction reflected the skepticism and surprise that often accompany shifts in public diplomacy. As technology continues to evolve, it increasingly overshadows traditional forms of diplomacy, which are now often viewed as relics of the past.

The recently concluded G20 summit under India’s presidency had many positives. One amongst them is the 'G20 Framework for Systems of Digital Public Infrastructure'.  The G20 New Delhi Leaders' Declaration backed the 'G20 Framework for Systems of Digital Public Infrastructure (DPI)', a voluntary and suggested framework for the development, deployment and governance of DPI.